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The St. Louis Business Journal reports that sandwich chain Panera Bread "has opened a 'Panera To Go' in Chicago, the first of three test stores it plans to open this year for the new pickup-or-delivery-only concept … The new 'digital-only' concept offers no seating and has a smaller so-called 'front of house' that will allow customers and delivery drivers to pick up orders from shelves reserved for Panera's Rapid Pick-Up and Delivery service. Ordering and payment for Panera To Go orders will be available only through Panera's website or app.

"Panera To Go is intended to serve all parts of the day, including breakfast, officials said.

Panera plans to open two more Panera To Go cafes, in California and Washington, D.C., this year, according to a Friday press release. Officials said the company will also evaluate adding kiosk and catering orders to the new Panera to Go format in the future."

The story notes that Panera is following the money - it says that "as of year-end 2021, 81% of Panera’s sales were through one of its off-premise channels including delivery, Rapid Pick-Up, drive-thru and catering."

KC's View:

Different places, different customers and different circumstances require different formats.  Not a hard formula to figure out, though determining how to meet the challenges is something else again.