by Kevin Coupe
A quick point this morning, if I may.
There are three stories that I think you should read, because they build on each other and paint a picture of (if GMDC will forgive me for appropriating its phrase) Retail Tomorrow.
There's the piece about a Seattle microhub that allows for more efficient last-mile deliveries.
There's a story about how e-grocery can generate greater customer loyalty and higher sales.
And there's a piece about how Alibaba has developed what it believes is a highly effective and integrated physical-and-digital offering.
Compare those stores, if you will, to the LA Times column about the death of Sears, and even my FaceTime commentary about the decline in conventional supermarkets.
To me, the picture is crustal clear. And an Eye-Opener.