The goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive, the originator of Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
Tom and KC consider the implications of Instacart's new "Priority Delivery" offering, which could have the impact of making it more indispensable - and therefore, more addictive - to retailers, while discussing the economics of the delivery app business drawing investors to ther sector. And, they look at - and find wanting - one analyst's suggestion that speed and convenience may be less appealing to shoppers than regularly scheduled, milkman-style deliveries. The focus: getting retailers to think about trip types and how consumers interact with favored retailers.
If you're interested in listening to an audio version this Innovation Conversation, you can do so here (or can download this file):