business news in context, analysis with attitude

The New York Times this morning has a story about the variety of options being created to deal with the fact that more and more packages ordered via e-commerce are being stolen.

"With online shopping surging and another holiday season unfolding," the Times writes, "customers’ mounting frustration and anger over stolen packages are driving many to take creative and even extreme measures to keep items out of the hands of thieves."

In New York City, for example, "where more orders are delivered than anywhere else in the country, over 90,000 packages a day are stolen or disappear without explanation, up roughly 20 percent from four years ago … About 15 percent of all deliveries in urban areas fail to reach customers because of package theft and other less frequent issues, like deliveries to the wrong house, according to transportation experts."

You can read the story here.
KC's View: