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Ahold Delhaize has warned the investor class that the 10-day strike that affected its Stop & Shop stores in Massachusetts, Rhode Island and Connecticut could end up reducing its operating profit for the period by between $90 million and $110 million.

Previous reports had said that business at stores affected by the labor action was down as much as 75 percent.

The Financial Times reports that Stop & Shop settled the labor dispute, in a move that most observes argue was a concession to the United Food and Commercial Workers (UFCW), at least in part because of political pressure from several candidates for the Democratic 2020 presidential nomination, including former Vice President Joe Biden, Sen. Elizabeth Warren (D-Massachusetts), Sen. Amy Klobuchar (D-Minnesota), and Mayor Pete Buttigieg of South Bend, Indiana.

Adding to the distress was the fact that the stores were being picketed during the 10-day run up to the Easter and Passover holidays.
KC's View:





So I went into one of my local Stop & Shop stores on Monday afternoon. It was easy to get a parking space because there were almost no cars in the lot, and inside it was even more depressing - lots of empty shelves and cases, and a staff that, truth be told, seemed a little lackadaisical about gettin things back in working order. (That may be a little unfair - they may have been laid back more because there was not enough stock there to put onto the shelves.)

But I did think they missed a moment.

It would’ve been smart, I think, to have signs posted either on the doors or just inside the doors that said something like this:

Thanks for your patience during the recent strike. It is all settled now, in a way that we think will be good for our valued associates and will allow us to continue offering you a superior shopping experience. It is going to take us a day or two to get back to peak effectiveness, so we’re going to ask for just a little more patience … if you have any questions, or would like us to help you find something, just ask. As always, Stop & Shop is here for YOU.

But, there were no such signs. Nothing to communicate any message at all to me, the customer.

As I say, a missed moment. I walked around, didn’t see what I wanted and needed, and so went about a quarter-mile away to a local independent (who, I need to point out, didn’t seem to be doing anything especially communicative to press its advantage during the strike that would allow it to keep Stop & Shop customers who might’ve been trying it out).