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CNBC reports that CVS has decided to close the some 30 hearing centers that it started opening in its stores back in 2015, saying that while it will continue to “experiment with new formats,” the hearing aid business “has evolved” since it launched the pilot program.

According to the story, “CVS is pivoting ahead of changes that could reshape the hearing aid market. Next year, the FDA will introduce regulations to allow hearing aids to be sold over the counter, eliminating the need for CVS to dedicate space in stores for audiologists to conduct hearing tests and fit people for the devices.”
KC's View:
This illustrates the reality that CVS will have to be very nimble in being willing to adjust its stores and offerings based on how the health care business evolves. That’s a good thing, I think, as long as its management invests in creating a culture that is up to the challenge.