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Reuters reports that Crate & Barrel “will partner with home services platform Handy to offer furniture assembly and home decor installation across the United States.”

The story notes that “the decision is the latest example of a big box retailer responding to new online competition by offering a range of services complementing its furniture assortment.

“Odd-jobs site Task Rabbit, a rival of Handy, was bought by Swedish furniture giant IKEA in September 2017. Determined to win over online shoppers, IKEA told Reuters it was expanding into interior design and looking at services such as furniture repair to gain an edge.”
KC's View:
Not only is this a great example of a long-held MNB tenet - retailers can differentiate themselves by being more than just a source of product, and becoming an invaluable resource for customers - but this is a wonderful service for people like me who wouldn’t know a socket wrench from a bradawl.