business news in context, analysis with attitude

Regarding the fellow arrested for abusing (to say the least) Walmart’s return process, one MNB reader wrote:

How in the world did Thomas Frudaker wait in the return line of over 1,000 Walmart stores and not slit his wrists? (Answer: $1.3M of course…)
One has to wonder if Walmart shouldn’t receive some pointers on “best practice returns” in exchange for a Thomas receiving a lesser sentence.
I’m not at all supporting in-store theft.  But, I’m half-serious about this – there can’t be that many others with the experience Thomas accumulated…..its not only a lot of stores but high dollars / store too.

Like I said. Walmart need to do an Alexander Mundy.

We had a piece about Walmart’s Sam’s division developing a new small-store format, leading one MNB reader to write:

From what I’ve read, sounds like this may be a format designed to compete with Aldi-type store formats?

Maybe. But I still think they need to find ways to link it to Jet.

On another subject, from MNB reader Yvonne Manganaro:

Kevin, loved the comment on the Costco parking lot hosting the Amazon Treasure Truck. The first time I saw one was in a Rick Caruso center in Encino, CA. The truck was parked near the Starbucks…and about two hundred feet from a Ralphs! If I was the Ralphs manager, I would have been pissed! That’s a big conversation between Costco Real Estate and their landlord (giving the benefit of the doubt that it wasn’t Costco that approved the decision).

From another reader:

You picked up on something I missed – the Amazon truck in the Costco lot.  In my defense I did have a similar reaction the first time I encountered Amazon lockers in my neighborhood Safeway.

Responding to our obit about Charles Hooley, MNB reader Bob Vereen wrote:

As a native of Stillwater, MN, and a class mate of Bob Tuesdon and his wife, Barbara Hooley, I was sorry to read about Charles Hooley’s death. I can remember visiting one of the early Cub stores in Hudson, WI., on behalf of a local hardware retailer who wondered if he should open in the same shopping area. Would Cub bring a lot of traffic or not was the question.

Regarding the expected increase in M&A activity, one MNB reader wrote:

Every time, in every industry, when consolidation happens and companies get Bigger it means more opportunities for entrepreneurs.  The Bigger product companies always aim for the middle – look at Budweiser.  Huge opportunities for craft beer emerged.  Bigger companies struggle with customer service – hence the emergence of Southwest Airlines.  Large hotel chains recognize the danger and are creating new craft banners to appeal to different segments.

Bigger companies are more profitable in a stable, unchanging business.  The miracle of capitalism is that there are no stable, unchanging businesses.

KC's View: