business news in context, analysis with attitude

Regarding Amazon's ongoing growth, one MNB user wrote:

I appreciate the PRIME benefits, but in my opinion the real Amazon game changer is the ECHO device(s).

Retail is about LOCATION and who is closest to the consumer. (Yes, price matters too, but with no real difference, then its about LOCATION and SERVICE.) Echo is the second closest you can get to the consumer.  The mobile smart phone is the closest.

Responding to Michael Sansolo's column last week about weak links in the supply chain - specifically how product moves around the country - one MNB user wrote:

My company ships frozen seafood from Norway. We deliver full containers to the port of Portland, Maine and Elizabeth, NJ.

We can ship containers from Rotterdam,  Netherlands to NJ in 6 days. It takes 5 to 6 days to get that freight from NJ to Boston.

Due to the lack of drivers. This is a complex problem.

We had an email the other day from an MNB reader who got an Amazon package delivered by a non-traditional delivery person. Prompting another MNB reader to write:

I read the comment about the person experiencing the non UPS driver delivering their package and we had a similar experience earlier this year.  I was a bit put off by it as well since we live on a private drive and had this person drive back in a regular car.  In this instance it was an Uber driver they were using and did not have any readily available ID hanging from their shirt, so I was a bit taken back.  The gentleman in question was friendly enough but I’m with this reader, Amazon needs to notify the end user if they are in fact not using the conventional delivery means we’ve become accustomed to.

And from another reader:

I had my own personal experience with Amazon delivery the other day.  Was walking the dog and had a small hatchback speeding somewhat erratically down my 25 mph street.  The 20 something was looking at his phone instead of the street and then took a sharp right driving through a neighbors lawn.  He then went into a driveway, backed out and drove up to me as if he was lost.  When he stopped I noticed a significant number of Amazon boxes in the back of what was clearly his personal vehicle.  I asked if he was having an issue or needed help and and he said no and drove off down the street where he dropped off a package.  It was both odd and concerning if this is the future of package delivery.

And, regarding shopping habits over the Thanksgiving weekend, MNB reader Dan Jones wrote:

Cyber Monday was relevant when high speed internet access was only available at the office.  Now that high speed access is ubiquitous the import of Cyber Monday has declined.  Now every day is Cyber Day.

From another reader:

Did you notice no major websites went down on Cyber Monday/black Friday??? Looks like the tech guys caught up to and figured out how to deal with demand on busy days.
KC's View: