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• Market Force Information, which specializes in customer intelligence solutions, is out with a survey concluding that "Publix Pharmacy is North America’s favorite based on customer satisfaction ... Target was a close second and Kroger ranked third. All three received high marks in operational attributes such as service, cleanliness, atmosphere and checkout times."

The survey goes on to say that "when asked to rate their satisfaction with their most recent pharmacy experience and their likelihood to refer that pharmacy, consumers scored Publix above all others. Target, Kroger, Costco and Rite Aid also ranked high on the customer delight index, which reveals the intersection between overall satisfaction and the likelihood of recommending a pharmacy to friends/family."


• NuVal announced that six of its retail partners - Hy-Vee, Inc., Festival Foods, Big Y Foods, Inc., King Kullen, Coborn’s, Inc., and Lund Food Holdings, Inc. - are the latest to sign new contract extensions, guaranteeing their stores will continue carrying the NuVal Nutritional Scoring System, which scores foods on a scale of 1 to 100; the higher the score, the more nutritious the food.


• Interesting piece in Capitol Hill Seattle about how a group of area "food, drink and retail veterans are banding together to create a new 'corner market'" in an apartment development on Capitol Hill.

The store, called Cone & Steiner, is being designed to be "a neighborhood grocery market that provides shoppers with the things they need — and a few of things they didn’t yet know they needed like farm fresh cheeses or a new rolling pin." At 1,600 square feet, there will be things that it will not carry - alcohol and tobacco, but the broader impulse is to create a kind of old-fashioned neighborhood mercantile with "stoop appeal."
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