• The Financial Times reports that as part of its efforts to turn around its UK business, Tesco CEO Philip Clarke has said that 50 senior and middle managers have been "made redundant," and are being let go. Many of the 50 people - including Roger Fogg, chief executive of Tesco Mobile, and Ian Crook, marketing director for Tesco’s Clubcard loyalty scheme - are said to be among the top 150 executives at the company.
At the same time, the story says, Clarke tells Retail Week that he plans to bring in new talent that can help the company live up to its goals of being a true multichannel retailer. "“A lot of retailers claim it, but creating individually perfect shopping experiences, however a customer shops, is difficult to achieve," he says. "Becoming a multi-channel leader is about more than just putting iPads in stores. It needs investment in new types of skills and not just in the information technology department. From marketing, finance and operations through to commercial and corporate affairs, the skill sets required by retail leaders are changing. That means bringing in outstanding talent with these new skills to work alongside the best of Tesco.”
- KC's View:
There are few adjectives that I can imagine being more dispiriting than "redundant." "Obsolete," maybe. "Or "irrelevant."
Being called "redundant" must really hurt.