business news in context, analysis with attitude

Responding to yesterday's "Sansolo Speaks" about the demographic issues that will affect hiring and retention of employees, MNB user Denis Zegar wrote:

Your article is insightful, but I fear it will fall on deaf ears.

Today's "best & brightest" see working for large companies as intellectually and personally stifling. They have little interest in sitting behind a desk 8 hours a day. They are more interested in creating and building than maintaining the status quo. They are nonconformists in a staid, slow as you go industry. Many executives have made fun of Google & Microsoft's work environment, but they saw very early what it takes to hire the best and brightest. Today's kids are NOT motivated by money alone. Quality of life and job enjoyment are more important. Don't misinterpret this to mean they are lazy. They are not. If they are going to work hard it might as well be for themselves and not companies that want them to conform to archaic ways of thinking and working. The companies that bend a little will eventually reap the benefits of this generation.

Another MNB user wrote:

It appears to me the industries and companies within those industries that prioritize the "quality of life" issues for their employees ....... (in particular current and future managers not necessarily executives) ...... will win the battle for talent. As a recruiter I see, as one of the top reasons for a talented individual to leave a company, is because of "quality of life" issues. Retail is very hard on family life. Family pressures added to the pressure of taking care of your customers, employees, store conditions, vendors, emergencies and bosses can be overwhelming and frequently the career is set aside for the family.

Companies should be creative in their approach. Think "out of the box" and not be locked into traditions of "face time" for store management. It would be an interesting challenge to see how many of your readers know of companies that have developed such programs or schedules that have increased store management morale and/or reduced management turnover.

MNB user Jessica Duffy wrote:

The problem with perception is not just a lack of “coolness”, but also a lack of money. Jobs in the grocery industry are low-paid. Period. If I got out of school with a business degree, an entry-level management position in grocery would not be my first choice. Plus, add on discombobulated hours, a lot of manual labor, etc, what’s to love?

There was a story on MNB yesterday about how Starbucks customers seem to be clamoring for a loyalty card that would give them a free coffee for every 10 cups that they buy. Which led one MNB user to observe:

I find it interesting that people are so programmed to loyalty cards and “deals” that they would want a free coffee on their 10th visit rather than coffee at 10% less for every visit. If I were that loyal to overpaying for a cup of coffee I would want 10% off every consecutive day I went to Starbucks.

There also was a piece yesterday that referenced a story speculating that the infrastructure of the Internet needed investment, or it could soon become overloaded and unable to support all the data contained on it. Which led one MNB user to send me the following email:

Take down porn and Spam...problem solved.

No fun at all. But he's right.

KC's View: